Shipping & Policy Info

SHIPPING

 

PROCESSING TIME:

Currently, all orders will ship within 3-5 business days. Tracking will be provided via email.

 

SHIPPING RATES:

Shipping charges for your order will be calculated and displayed at checkout. 

 

ORDER STATUS:

When your order has shipped, you will receive an email notification including a tracking number to follow its status. Please allow 48 hours for the tracking info to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact me at OhGnomeGirl@gmail.com with your name and order number, and I will look into it for you.

 

RETURNS & EXCHANGES

More than anything I want you to be happy with your purchase. Returns are welcome, but the buyer must pay for return shipping. Items must be returned unused, with all original items and packaging originally provided by Oh Gnome Girl. 

Any mistakes on the shops end will be fully covered and remedied, no cost to buyer.

For exchanges, it is most cost effective to return item and initiate a new purchase. Please be sure to return item unused, with all original items and packaging originally provided by Oh Gnome Girl. 

To initiate return or exchange, please use form on the CONTACT ME page.